You will see an error message when you log in to your dashboard if the network stops working. Please complete the following steps to fix it:
- Check your server:
- Is switched on and not displaying errors.
- has internet access.
- Check and refresh the network settings and re-establish connectivity:
- Log in to your account
- Click Network Settings
- Click the Actions icon for the enabled Network Connector
- Click Renew Settings.
- If problems persist restart the Network Connector from your Server:
- Click the Network Connector icon in Windows taskbar (usually the bottom right corner of the screen).
- If the problem still exists, you may need to reboot your server.
If none of these steps solve the issue, contact support.